TERMS OF USE

 

I. Introduction

Welcome to www.complaints-manager.com. This site is operated by Complaints Manager. By visiting our site and accessing the information, resources, services, products and tools we provide, you understand and agree to abide by the following terms and conditions.

II. Privacy Policy

The user acknowledges and accepts that personal data may be collected on the site and used by Complaints Manager, which acts as data controller in accordance with data protection law.

 

III. Intellectual Property

The content of the site, including but not limited to logos, trademarks, texts, graphics, photographs, videos, sounds, music, layouts, designs, know-how, technologies, products and processes, is the property of Complaints Manager or is used with the permission of the owners, and is therefore protected by copyright, trademarks, patents and any other existing intellectual property or ownership rights.

III. Intellectual Property

The content of the site, including but not limited to logos, trademarks, texts, graphics, photographs, videos, sounds, music, layouts, designs, know-how, technologies, products and processes, is the property of Complaints Manager or is used with the permission of the owners, and is therefore protected by copyright, trademarks, patents and any other existing intellectual property or ownership rights.

IV. Complaint Management Services

Complaints Manager provides a complaint management platform intended for professionals. Users accept that the use of these services is at their own risk and under their full responsibility.

 

V. Limitation of Liability

Complaints Manager, its directors, employees, suppliers, partners or third parties mentioned on this site may in no case be held liable, under a contractual liability claim, tort liability, or any other action, for any direct or indirect, incidental or consequential damage, of whatever nature, or for any harm, in particular of a financial or commercial nature, resulting from the use of its site or any information obtained on its site.

VI. Modification des conditions

Complaints Manager reserves the right to modify these terms at any time. Users are therefore advised to regularly consult the latest version of the Terms of Use available on the site www.complaints-manager.com.

VII. Droit applicable et juridiction

These general terms and conditions are governed by the law applicable in the country where Complaints Manager's head office is located. In the event of a dispute, only the courts of that country shall have jurisdiction.

Definitions

« Information » means all content of an informational nature or otherwise available on the Site.

« Product » means software or a software package published and/or distributed by Complaints Manager.

« Service » means a service provided by Complaints Manager. « Site » means the website presenting the services and modules of Complaints Manager.

« You » or « the User » means any visitor to the Site, professional or not, whether or not a customer of Complaints Manager.