GENERAL TERMS OF USE

I. Introduction

Welcome to www.complaints-manager.com. This site is operated by Complaints Manager. By visiting our site and accessing the information, resources, services, products and tools we provide, you understand and agree to abide by the following terms and conditions.

II. Privacy policy

The user acknowledges and accepts that personal data may be collected on the site and used by Complaints Manager, which acts as data controller in accordance with data protection law.

III. Intellectual property

The content of the site, including but not limited to logos, trademarks, texts, graphics, photographs, videos, sounds, music, layouts, designs, know-how, technologies, products and processes, is the property of Complaints Manager or is used with the permission of its owners, and is therefore protected by copyright, trademarks, patents and all other existing intellectual property or proprietary rights.

IV. Complaint Management Services

Complaints Manager provides a complaint management platform for professionals. Users agree that they use these services at their own risk and under their sole responsibility.

V. Limitation of liability

Complaints Manager, its directors, employees, suppliers, partners or third parties mentioned on this site cannot under any circumstances be held liable, whether in contract, tort or any other action, for any direct or indirect, incidental or consequential damage of any kind, or for any loss, in particular of a financial or commercial nature, resulting from the use of its site or of any information obtained on its site.

VI. Changes to the terms

Complaints Manager reserves the right to modify these terms at any time. Users are therefore advised to regularly consult the latest version of the General Terms of Use available on www.complaints-manager.com.

VII. Applicable law and jurisdiction

These general terms are governed by the law applicable in the country where Complaints Manager has its registered office. In the event of a dispute, only the courts of that country shall have jurisdiction.

Definitions

"Information" means all content, informational or otherwise, available on the Site.

"Product" means software or a software package published and/or distributed by Complaints Manager.

"Service" means a service provided by Complaints Manager. "Site" means the website presenting the services and modules of Complaints Manager.

"You" or "the User" means any visitor to the Site, whether or not a professional, and whether or not a client of Complaints Manager.